Wimba Professional Services –
Leveraging Your Investment
Wimba Technical Services can help your Wimba Collaboration Suite initiatives run effectively and efficiently. Whether you are implementing Wimba for the first time, or optimizing existing solutions, upgrading or fine-tuning, Wimba Technical Services can provide tailored solutions to meet your needs.
We can architect and implement an integrated Wimba solution, from prototyping and gathering requirements to the deployment of Wimba integration. These solutions focus on scoping your project, and then orchestrating the technology and processes to implement and exercise the solution. It starts with gathering requirements, so the underlying challenges can be addressed.
Additional phases of integration implementation include:
• Architecture design and education strategy
• Implementation strategy for a pilot and a sustained rollout
• Testing, verification, and validation strategy
• Support and documentation strategies
• Tactics for preparing your organization
Integrations and Custom Solutions
Wimba Technical Services provides technical solutions to tailor your implementation to your unique situation. This includes taking advantage of the configurable items within Wimba products. For example, you can use scripts or triggers to accomplish a unique and custom task.
Solution Optimization
As your Wimba solution burgeons, so should your infrastructure. Wimba can help by revisiting and optimizing existing processes and procedures. Wimba can also assist with analyzing and consolidating your implementations to gain efficiencies in physical performance and administration. A health check can identify components that would benefit from optimization, including:
• Users and groups
• Data redundancy
• Project hierarchies
• Security and permission sets
• Effectiveness of sharing common components
Planning and Strategy Workshops
• Requirements Definition
• Specialized Assessments
• Using your Wimba Infrastructure as part of your Disaster Recovery Plan
For more information, please email our Professional Services team at service@wimba.com.