Wimba’s professional services team is passionate about collaborating with customers and delivering services to ensure a successful implementation for all learning communities.
Our clients are repeat customers...and our strongest advocates.
Five Essential Elements of Excellence
Excellence is our measure, our motto, our goal. It’s an attitude we project and a reputation we have earned. We’ll go the extra mile to fulfill your needs.
Our team offers experience, superior consulting methodologies, proven project management, best-in-class educational practices, and comprehensive 24x7 technical support.
We understand your needs and respond with results.
This is what we deliver:
• ASP Services ensures teaching can take place 24 hours a day, 7 days a week. Leave hosting to the experts so you can focus on teaching and learning.
• Implementation Services are designed to take you from early decision and assessment through installation, training, support and management of Wimba solutions with minimum effort and maximum benefit. With our world-class consultants, we empower you to harvest ideas and realize measurable results. We work directly with you to explore potential opportunities, apply innovative solutions, and anticipate your future collaborative learning needs.
• Learning Services include a full range of educational solutions, such as technical training, best educational practices, and customized programs. A complete portfolio of services is available to help you manage Wimba more effectively and operate with greater confidence.
• Technical Services develops enterprise-wide Wimba implementations through software engineering, custom integration, and environmental optimization. All of this is packaged in a pragmatic approach to deliver quality, working systems.
• Training Materials License maximize your investment, save money, and save time by quickly and easily incorporating our best practices and training materials into your own training. Designed and developed by the Wimba Professional Services team, these training materials are proven to enhance learner outcomes and promote effective usage of Wimba Classroom and Wimba Voice.
• Technical Support programs are tailored to your needs, offering technical expertise at every level, multiple communication channels, and flexible support tiers that deliver the best return on your investment in Wimba products.
When you use our products, faculty and students receive 24x7/365 free technical support.
For more information about how we can provide essential services, exceptional support, and exemplary training to support your work, please email our Professional Services Team at service@wimba.com.