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JSecureDoor Error
Posted: 05 March 2011 10:46 PM   [ Ignore ]
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While running Wimba Classroom wizard, I got a message `JSecureDoor Error’
Wimba Classroom v6.1.3 (error 180)
Unable to Start Helper Application.

I am using Windows 7. Please anybody advice me how to resolve this.

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Posted: 05 March 2011 11:01 PM   [ Ignore ]   [ # 1 ]
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Hi,

Please try the following two articles on the 180 error:

http://support.blackboardcollaborate.com/ics/support/KBAnswer.asp?questionID=8172-1082

http://support.blackboardcollaborate.com/ics/support/KBAnswer.asp?questionID=8172-1071

If you continue to need help, please go to http://support.blackboardcollaborate.com/ and click on contact technical support to create a ticket.

Thanks,

Blackboard Collaborate Technical Support

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Posted: 06 March 2011 12:06 AM   [ Ignore ]   [ # 2 ]
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Thanks for the quick response.
I am able to resolve the issue by installing latest version of Java and unistalling older version from the system.

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